Client wants to Cancel or Modify their booking:
They can do so via the booking confirmation email by clicking on the modify button. Alternatively, they can contact the therapist directly, as the email provides the therapist's contact information. We can provide the ext if they do not have it. Please note, the full fee of the session will be charged if an appointment is not cancelled 24 hours in advance or if an appointment is missed or forgotten.
If the caller wants to change their credit card on file:
VR: 1-844-337-2473 (Psyvitaliti number - can also call Psymontreal) Transfer the caller to their therapist.
Chat: share Therapist ext. They can also connect via email which was shared in email confirmation